MyDRHub takes a new and innovative approach to helping people select the most suitable process for resolving their disputes. One of the most exciting and surprising outcomes of real-world trials was that this system was more effective than experienced mediators in identifying which disputes were most likely to resolve via mediation. The development of AI-augmented patented systems, such as MyDRHub, raises important questions about the role of human decision-making, automation and AI for the future of dispute resolution and the way in which practitioners help their clients find the appropriate forum for their fuss.